Refund Policy

Refund Policy

At IPTV-4K.store, we strive to ensure your satisfaction with our services. However, we understand that circumstances may arise where you may need to request a refund. Below, we outline our refund policy along with any conditions or restrictions that may apply:

1. Subscription Refunds: 

Refunds for IPTV subscriptions are subject to review and approval. We offer a satisfaction guarantee for a specified period after purchase, during which you may request a refund if you are not fully satisfied with our services.

2. Eligibility Criteria: 

To be eligible for a refund, your request must meet certain criteria, including:

2. • The refund request must be submitted within the specified satisfaction guarantee period, typically within the first 7 to 30 days of purchase.

   • The reason for the refund request must be valid and in accordance with our terms and conditions.

   • The subscription must not have been excessively used or abused before the refund request.

3. Refund Process: 

To request a refund, please contact our customer support team through the designated channels provided on our website. You will be required to provide proof of purchase and a detailed explanation of the reason for your refund request.

4. Refund Approval: 

Refunds are processed on a case-by-case basis and are subject to approval. We reserve the right to deny refund requests that do not meet our eligibility criteria or violate our terms and conditions.

5. Refund Method: 

Approved refunds will be issued using the original method of payment. Please allow a reasonable processing time for the refund to reflect in your account.

6. Non-Refundable Items: 

Certain items or services may be non-refundable, including:

6. • Customized or personalized services.

   • Services that have been fully utilized or consumed.

   • Subscription renewals beyond the initial satisfaction guarantee period.

7. Changes to Refund Policy: 

We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team for assistance. We are here to ensure that your experience with IPTV-4K.store is positive and satisfactory.